Last Updated: October 3, 2026
These Terms & Conditions govern your use of the Solstice Heating & Air, Inc. website. By accessing or using this website, you agree to these terms.
This website is provided for general informational purposes and to help customers learn about Solstice Heating & Air, contact our team, request service, and access related customer resources.
You agree to use this website only for lawful purposes and not to interfere with its operation, security, or availability.
Information provided on this website is intended to provide a general overview of our heating, cooling, maintenance, repair, and installation services.
Website content should not be considered a diagnosis of a specific HVAC problem. HVAC systems and properties vary, and an inspection or evaluation may be necessary before we can determine the appropriate service, repair, equipment, availability, or pricing.
Submitting a request through this website does not guarantee an appointment, service time, price, or availability.
A member of the Solstice Heating & Air team may contact you to confirm your request and provide additional information.
For urgent HVAC needs, please contact us directly at 509-491-2060.
Any general pricing, service information, or examples displayed on the website are subject to change unless otherwise stated.
Actual pricing may depend on the equipment, property, scope of work, parts, labor, and other circumstances associated with the requested service. Applicable estimates, proposals, invoices, or service agreements provided directly by Solstice Heating & Air will govern the specific work being performed.
Our website may provide access to third-party platforms and services, including the ServiceTitan customer portal, Google services, social media platforms, scheduling tools, maps, and other external resources.
These services are operated by third parties and may be governed by separate terms and privacy policies. Solstice Heating & Air is not responsible for the availability, content, security, or operation of third-party websites or platforms.
Unless otherwise indicated, the text, graphics, branding, logos, photographs, design elements, and other content appearing on this website are owned by or used with permission of Solstice Heating & Air.
Website content may not be copied, reproduced, distributed, or used for commercial purposes without appropriate authorization.
We make reasonable efforts to keep information on this website accurate and current. However, we do not guarantee that every piece of website content will always be complete, current, or error-free.
Services, availability, business hours, service areas, equipment information, and other website content may change without notice.
Reviews and testimonials displayed on the website represent the experiences and opinions of the individuals who provided them. Individual experiences may vary.
Reviews may be displayed in full or as excerpts for readability and presentation.
The website and its content are provided on an “as is” and “as available” basis. To the extent permitted by law, Solstice Heating & Air makes no warranties regarding the uninterrupted availability, accuracy, or operation of this website.
Any warranties applicable to HVAC equipment, products, installations, repairs, or other services will be governed by the applicable manufacturer warranty, written proposal, service agreement, or other documentation associated with that work.
To the extent permitted by applicable law, Solstice Heating & Air will not be liable for indirect, incidental, special, or consequential damages arising solely from the use of, or inability to use, this website or third-party resources linked from it.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
We may revise these Terms & Conditions periodically. Updated terms will be posted on this page with a revised “Last Updated” date.
These Terms & Conditions are governed by the laws of the State of Washington, without regard to conflict-of-law principles.
Questions regarding these Terms & Conditions may be directed to:
Solstice Heating & Air, Inc.
818 W John Day Ave
Kennewick, WA 99336
Phone: 509-491-2060
Email: Andy@CallSolstice.com
